Get Pest Control JobsGet Pest Control Jobs

Branch Manager - Pest Control


  • Arrow Exterminators, Inc.
  • 02/02/18
  • Kannapolis, NC
  • 28081
  • Full-Time
Service Center Manager

Position Summary: Oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values.

Essential Functions:
Ensure compliance with regards to product label, licensing, recurring training requirements and existing company policies
Foster and enforce a consistent culture of safety in line with our core values
Drive commitments within your team to provide uncompromised customer service
Resolve customer complaints and issues promptly and professionally
Create and achieve monthly and quarterly revenue and sales budgets
Daily oversight of expenditures that impact profit
Manage daily and monthly production goals
Create a positive sales culture that facilitates achievement of Service Center goals
Adhere to company pricing and sales guidelines
Manage accounts receivable process
Process accounts payable invoices and check for accuracy
Manage cash funds, company credit card(s), and expense reports
Assess and negotiate customer warranty claims
Manage payroll and HR required activities
Maintain effective staffing levels by hiring for open positions and forecasting for future needs
Regularly lead performance feedback and reviews
Explain / train on compliance, inspection, treatment, materials and sales procedures
Conduct routine Check-ins of Team Members
Maintain records within company and government guidelines for Team Members, the Service Center and customers
Manage and maintain fleet, equipment, and material inventory
Other duties as required

Minimum Qualifications:
Industry experience (preferred)
Demonstrated leadership abilities
Effective verbal and written communication
Conflict resolution
Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web based portals)
Proven track record in achieving sales results
Proven ability to multi task
Strong organizational skills
Basic math skills
Ability to pass any state regulatory agency required licensing/certification exams
Able to work a 40-hour (minimum) work week,
Accessible after hours (including weekends/holidays)
Possess current Driver License in the state where you work
Ability to pass background and drug screening tests upon offer of employment
Meets company driving standards
High school degree or equivalency, college preferred

Physical Demands:
The work environment and physical demands described below is representative of those that an employee encounters while performing essential functions of this job.
Constant mobility including walking, crawling, stooping, bending, kneeling, squatting, lifting, looking, probing, climbing, pushing, pulling, balancing, stretching and standing for long periods
Climbing into attics and crawling in crawlspaces
Daily physical labor
Lifting up to 50lbs
Driving of automatic vehicle

Environmental Factors:
Work both indoors and outdoors, in various weather conditions
May withstand extreme conditions such as heat in an attic in Summer or chill of crawlspace in Winter
Exposure to vegetation, dust, dirt, insects and animal remains
Some work in cramped spaces

We are an Equal Opportunity Employer and Drug-Free Workplace
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications)

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.

Critical Need Jobs

Pest Control Technician
Kannapolis, NC
Termite Technician
Charlotte, NC
Pest Control Technician
Charlotte, NC
Termite Technician
Monroe, NC
Service Manager
Pineville, NC
Drivers Wanted
Waco, NC
Installer
Pineville, NC

Browse other Pest Control Jobs in North Carolina

  1. Pest Control Technician

    Kannapolis, NC
    Job Description Position Summary: Provide uncompromised service to Arrow's residential or commercial pest control customers utili...
  2. Termite Technician

    Charlotte, NC
    Job Description Description At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training they...
  3. Pest Control Technician

    Charlotte, NC
    Job Description We're a local, family-owned pest control company looking for full time and seasonal technicians to join our team....
  4. Pest Control Technician

    Dallas, NC
    Job Description Job Title: Technician Reports To: Owner Summary: Responsible for performing assigned customer route schedules in...
  5. Termite Technician

    Monroe, NC
    Job Description Are you ready to take your career to the next level? Are you ready to learn a trade that is needed all year long,...
  6. Service Manager

    Pineville, NC
    Job Description Description: At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training th...
  7. Drivers Wanted

    Waco, NC
    Job Description Drivers Drivers Wanted Southern States of Waco, NC is in search of a fertilizer/chemical applicator. Full-time wi...
  8. Customer Service Representative

    Charlotte, NC
    Job Description We're a local, family-owned pest control company looking for a full time •customer loyalty specialist•, as we cal...
  9. Installer

    Pineville, NC
    Job Description Description: At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training th...
  10. Outside Sales Professional

    Winston Salem, NC
    Job Description Orkin-A National Pest and Termite Control Company is currently searching for a professional Home Sales Inspector...